FAQ

Introduction to RABT

RABT is a digital platform which aims to strengthen the value of Oman’s Industrial Sector by enabling In-Country Value (ICV) through Procurement & Investment domains.

RABT intends to link three segments of Stakeholders namely Industrial Organisations located in various Industrial Zones in Oman, manufacturing Oman-made Goods; the Government of Oman through active participation of entities such as Oman Tender Board, and the Industrial Innovation Academy (IIA) which plays a dual role of helping Industries innovate by enhancing In-Country Value (ICV) related models within the Industrial Sector and improving the capability & capacity of Industrial Organisations while being the main Stakeholder of this initiative.

The RABT is operated and implemented by Business Gateways International (businessgateways) on behalf of the Industrial Innovation Academy (IIA).

The objectives of RABT is to:

  • Implement a unified platform for the Industrial Ecosystem of Oman, enabling certified Oman Industrial Organisations (Manufacturers and Industrial Service Providers), Suppliers worldwide & Monitoring Bodies to enhance In-Country Value (ICV), in Oman’s Industrial Sector.
  • Implement Growth Enablers for Business Communities (within Oman’s Industrial Ecosystem) that deliver detailed identification and mapping of capabilities & capacities across Oman’s Industrial Ecosystem, leading to maximizing In-Country Value (ICV) within Oman. 
  • Attract & empower potential Investors with intelligence-backed investment projects, based on analytics captured on RABT, leading to Investment success-stories, within Oman’s Industrial Sector. 
  • Implement an innovative Omani ICV compliance system, driven through proactive participation of all Stakeholders on RABT.
  • Contribute to a higher ranking of Oman in global indices.
  • Explore opportunities within the Industrial Sector and create Success Stories.

The validity of the RABT Certificate is 1 Year for both National (Omani) and International Suppliers.

RABT offers two certificates:

a.Industrial Organisation Certificate for Oman Industrial Organisations

Manufacturing companies who deliver Oman-made Goods / Services, based in Oman’s Industrial Estates / Industrial Zones, termed as Industrial Organisations, can register on RABT and obtain the RABT Certificate for Industrial Organisations, after an online Validation Process.

b. Supply Chain Certificate for Suppliers

Suppliers, either from Oman or worldwide can register on RABT and obtain the RABT Certificate for Suppliers, in order to supply to Industrial Organisations.

a. The RABT Certification process involves the following steps:

  1. Register on the RABT.
  2. Login using the credentials sent to the registered email ID and set password.
  3. Update the following: Enterprise Admin, Master Company Profile and Supplier / Industrial Organisation Profile.
  • Under Enterprise Admin, you can create Divisions and map them to the relevant Sector.
  • Under Divisions, you can create Departments and add Users, forming a virtual team on RABT.
  • Update  Organisation details in the Master Company Profile.
  • Suppliers need to create a Business Source and map your Products & Services under Supplier Profile. Industrial Organisations need to create a Business Source and map their Finished Goods & Services under Industrial Organisation Profile.
    1. Complete the Certification Form.
    2. Submit the form after providing all the requested information.
    3. The submitted form is subjected to a Validation Process.
    4. On successful validation and approval, the Supplier / Industrial Organisation will receive the RABT Certificate.
    5. In case of missing documents, the Supplier / Industrial Organisation is informed to provide the same and the resubmitted data is subjected to validation.

Note: 

  • The Supplier / Industrial Organisation is notified on Approval after which several features are enabled on the RABT Dashboard to help them experience a smooth and successful journey on their Procurement aspects.
  • There is no fixed timeline, and it entirely depends on the readiness of required documents. The Validation Process generally takes around 2–3 weeks.
  • Completion of the process depends on two factors such as completion of profile management and submitting all necessary documents needed for RABT Certificate validation and its approval.

On successful validation, your company will be awarded with the RABT Certificate, on behalf of IIA, towards the uploaded/verified Products, Finished Goods and Services. The RABT Certificate has a unique RABT Code which is an identifier for the Supplier / Industrial Organisation and can be cited on all Procurement-related opportunities and on RABT-related Support queries.

 

Suppliers / Industrial Organisations can showcase their certified status by displaying the Certificate on their Business Collaterals and share on Social Media. 

Any Company (Industrial Organisations from the Industrial Sector of Oman, and Suppliers from Oman and worldwide) who is interested in Procurement Opportunities within Oman’s  Industrial Sector can join the RABT portal.

    • National Suppliers – SMEs (Micro, Small, Medium), Non-SMEs (Large Companies) in Oman
    • International Suppliers who are interested in offering the Products and Services to Oman’s Manufacturers and other Companies in the Industrial Sector of Oman. 

Company Classification: The Company Classification for Nationals as per the Small and Medium Enterprise Development Authority (SMEDA) .

Classification

Head Count

Annual Sales (OMR)

SME – Micro

1-10 Employees

Less than 150,000

SME – Small

11-50 Employees

150,000 to Less than 1,250,00

SME – Medium

51-150 Employees

1,250,000 to Less than 5,000,000

Large

Above 150 Employees

5 million and above

Business Gateways International LLC Oman (BGI) is the Build and Operate Partner of RABT along with Industrial Innovation Academy (IIA).

The Stakeholders of the RABT application are:

  • Oman Ministries – For Governance
  • Oman Tender Board – For Opportunities
  • Industrial Innovation Academy (IIA) – The Implementer of RABT
  • Industrial Organisations – Manufacturers of Oman Made Products and Industrial Services
  • Suppliers (both National and International) – Raw Material Suppliers to Industrial Organisations and Other Suppliers to the Manufacturing Sector of Oman
  • Business Gateways International – The Digital Enablement Partner of RABT, on a Build and Operate Model.

RABT Registration

  • Register by visiting the website – www.rabt.om.
  • Click on the Register button, select preferred Certificate (Industrial Organisation or Supply Chain Certificate).
  • Email OTP verification will be done before submitting the form.
  • Provision to make online payment or payment later will be available.
  • If pay later, email will be received with an option to make payment and complete registration.
  • On payment, they can set password and then the mentioned process by you.

Industrial Organisations are Companies that are established in Oman and are Tenants of any of the Industrial Zones, Free Zones, Special Zones across Oman. These Organisations are also a Manufacturer or Service Provider who hold a valid Industrial License.

Note: The RABT Certification is only issued after successful validation. The Industrial Organisation is requested to submit all their Finished Goods and Services with mandatory documents as required on RABT.

All National and International Companies (other than Industrial Organisations) who would like to show case their Products & Services on RABT for potential procurement opportunities from RABT Stakeholders can apply for the RABT Supply Chain Certification.

Suppliers can add details about their Products & Services on the application form and submit the form for validation.

Login Process

  • Go to the application: www.rabt.om
  • Click on LOGIN button
  • Click on Forgot Password
  • Enter the registered email ID or Username or Mobile Number.
  • Click on the link provided in the email to change the password (or)
  • Enter the OTP that is received on the email
  • Enter the  New Password and Confirm Password.
  • Click Set Password 
  • Login to RABT: www.rabt.om
  • On successful login, the Supplier / Industrial Organisation will be directed to the Dashboard.
  • The contact details Mobile Number or Email Address can be changed using Accounts Settings option in the drop-down menu appearing at the end of the screen, under Organisation Name.
  • Login to RABT: www.rabt.om
  • On successful login, the Supplier / Industrial Organisation will be directed to the Dashboard.
  • Click on User Profile – Update Profile and update the profile details.
  • Access to RABT will be blocked:

    1. If there was an attempt to Resend OTP consecutively more than 2 times from the same machine.
    2. If the RABT Certificate has expired and a renewal has not been done.
    3. If BGI or IIA de-activates your account.

In the case that your account gets blocked, send an email to the RABT Support team: support@rabt.om

No, the Subscription Fee for International Companies are standard irrespective of their Company Classification. The RABT Subscription fee for Suppliers is set by the Industrial Innovation Academy (IIA) & is based on the Supplier origin (National or International). Further, in Oman, it is based on the Company Classification (SME & Non -SME) as per the Authority for Small and Medium Enterprises Development (ASMED). To know more about the RABT Subscription Fee refer to the Subscription Fee tab in the Registration page.

At present, only accept online mode of payment is available on the RABT Application:

The RABT Certification fee can be paid online through the Payment Gateway of Bank Muscat hosted on the RABT. It is important that your Credit / Debit Cards are ‘3D Secure’ approved before it can be used for payment on RABT.

The RABT Subscription Fee varies depending on if you are a National (Omani) /International Supplier and Industrial Organisation.

For international Suppliers, the RABT Subscription Fee is USD 385 – for one-year validity.

RABT Industrial Organisation Subscription Fee

Description

Fee / Year (OMR)

Paid by Industrial Organisations wanting certification to be on OISSR

SME

300

(Based on ASMED Classification)

Non-SME

600

 

RABT Supply Chain Subscription Fee

Description

Fee / Year (OMR)

Paid by Suppliers from Oman & International Companies supplying to OISSR Companies

SME

150

(Based on ASMED Classification)

Non-SME

300

International 385(USD 1000)

 

Note:

  • RABT Subscription Fee mentioned is excluding VAT of 5%. VAT charges are applicable only to Omani companies.
  • The RABT Subscription Fee is exclusive of any payment processing charges that may be applicable.

To know more about the RABT Subscription Fee refer to the Subscription Fee tab in the Registration page.  

National (Omani) Industrial Organisations part of the Industrial Sector in Oman can apply for the RABT Industrial Organisation (OISSR) Certificate. 

No, the Subscription Fee for International Companies are standard irrespective of their Company Classification. The RABT Subscription fee for Suppliers is set by the Industrial Innovation Academy (IIA) & is based on the Supplier origin (National or International). Further, in Oman, it is based on the Company Classification (SME & Non -SME) as per the Authority for Small and Medium Enterprises Development (ASMED).

To know more about the RABT Subscription Fee refer to the Subscription Fee tab in the Registration page.

At present, only accept online mode of payment is available on the RABT Application:

The RABT Certification fee can be paid online through the Payment Gateway of Bank Muscat hosted on the RABT. You can also pay using Credit/Debit cards. It is important that your Credit/Debit Cards are ‘3D Secure’ approved before it can be used on our system.

RABT Certification Management

There is no fixed timeline, and it entirely depends on the submission of the completed certification form by the Supplier / Industrial Organisation with the required Mandatory Documents. The Validation is processed based on first come first basis. Generally, the Certification process may take around 2–3 weeks. Completion of the Validation depends on two factors such as completion of Profile Management with the required content and submitting all Mandatory Documents needed for RABT Certificate validation and its approval.

  • Once the registration has been confirmed, you will obtain dashboard access. Before applying for RABT Certificate, the following details need to be filled:
      1. Master Company Profile: Provide all relevant details pertaining to the Supplier / Industrial Organisation.
      2. Supplier / Industrial Organisation Profile: Create the Business Source and map Products & Services for Suppliers or Finished Goods & Services for Industrial Organisations. 
      3. Enterprise Admin: Create Divisions, Departments and add Users from your Organisation.
  • After providing the above information, apply for the RABT Certificate by submitting the ‘Certification Form’ with all the Mandatory Documents.
  • RABT Certificate will be issued after successful completion of the Validation Process.

A Certification Form is a vital online form to be filled by the Suppliers / Industrial Organisations with the required information and documentation to process the Validation that leads to the RABT Certification. In addition to the registered details, the Certification Form will also collect all the required information and documentation to comply with the Certification requirement of the Industrial Innovation Academy (IIA).

RABT Certification Form Submissions are processed on a first come, first serve basis subject to proper documents and information submittal.

The required documents for RABT Certification vary depending on the Company Classification, National (Omani) or International Supplier, Industrial Organisation. However, the below should give an idea of what documents are required.

For National (Omani) Suppliers:

    • Commercial Registration Certificate.
    • Chamber of Commerce Certificate.
    • Ministry of Labour – Employee Details.
    • Activity License
    • Manufacturer Permit
    • Agency Certificate / Principle Authorisation letter (Mandatory for Agency)
    • Financial Reports

For International Suppliers:

    • Commercial Registration Certificate
    • Manufacturer Permit (Mandatory for Manufacturers)
    • Agency Certificate / Principle Authorisation letter (Mandatory for Agency)

To know more, refer to our pdf on List of Documents mandated for RABT Supply Chain Certification.

For Industrial Organisations:

    • Commercial Registration Certificate.
    • Chamber of Commerce Certificate.
    • Ministry of Labour – Employee Details.
    • Activity License
    • Manufacturer Permit (Mandatory for Manufacturers)
    • Financial Reports

To know more, refer to our pdf on List of Documents mandated for RABT Industrial Organisation Certification.

Products, Finished Goods and Services

With the release of RABT, a new Coding system – in house coding system developed by businessgateways (BGI) has been implemented. The BGI Standard Category Code (BSCC) mapped with United Nations Standard Product and Services Code (UNSPSC) and devised to improve the ease and effectiveness of mapping exact Products, Finished Goods & Services.

No, there is no limit to the number of Products, Finished Goods & Services a Supplier / Industrial Organisation can upload on their profile page. However, the approval on RABT is subject to successful validation of the updated Products, Finished Goods & Services. We recommend Suppliers / Industrial Organisations to frequently update their Products, Finished Goods & Services information on RABT.

Yes. The RABT Certification is linked to specific Products, Finished Goods & Services from under the ‘Products & Services’ list for Suppliers and under ‘Finished Goods & Services’ for Industrial Organisation, that are approved by the Validation Team. It is advisable to add all Products, Finished Goods & Services while registering for the RABT to make sure you are not missing any relevant opportunities from the Stakeholders on RABT.

The approval of Products, Finished Goods & Services on RABT is subject to successful validation.

The RABT Certificate provides a feature to view the approved Products, Finished Goods & Services by scanning the QR code on your RABT Certificate. Alternatively, the user can login to RABT and view and download the approved Products, Finished Goods & Services from the ‘Certification Page’.

Updating Profile, Company Classification and Documents

Option to add the Products / Finished Goods / Services for RABT Certification is available on the Certification Form Dashboard. This will be subjected to validation by the Validation Team. 

The option to change the Company Classification is not directly available for a Supplier / Industrial Organisation. The Supplier / Industrial Organisation has to submit a request to the Support team by sending an email to support@rabt.om (Changes in SME status require the latest audited financial report (Turnover Confirmation) and the latest issued Employee details from Ministry of Labour (Employee Count). The Support team will make the necessary changes as requested by the Supplier / Industrial Organisation.)

Option to update the documents is available on the Certification Form page. The update will trigger email / notification to the Validation team and the updated documents will be subjected to Validation. 

Validation status can be Approved or Declined, and an email / notification is triggered to registered email ID indicating the Validation status.

VAT Compliance in RABT

The Value Added Tax (VAT) is an indirect tax levied on the consumption of Goods and Services. The Sultanate of Oman has implemented VAT from 16 April 2021. Please note: VAT is applicable only to National (Omani) Companies on RABT.

Kindly visit the Oman Tax Authority website for more information: https://tms.taxoman.gov.om/portal/web/taxportal/home

Yes, Business Gateways International is VAT registered with effect from 16 April 2021. Our VAT registration number is OM1100015174. View our certificate of registration.

RABT Certification Validity, Expiry and Renewal

Yes, there is an expiry date on the RABT Certificate depending on the validity of the Subscription. RABT Subscription duration for both Industrial Organisations and Suppliers (both National and International) is 1 year from the date of Registration.

Note: It is important to update all critical data on the RABT Profile regularly, as such data is usually monitored and brought to the notice of Stakeholders.

Login to RABT and update the relevant company data:

  • Master Company Profile (MCP).
  • Industrial Organisation Profile / Supplier Profile. 
  • Certification Form.

Local Manufacturer/ Industrial Service Provider registering on RABT can benefit from the following:

  1. RABT Certification against the compliance to Industrial documentation requirements
  2. Assured opportunities based on the ICV obligations from various Government Projects or other ICV projects by the RABT Stakeholders
  3. Ability to showcase all the product / Industrial Services ranges with production and order capacity
  4. Access to Raw Materials Supplier pool within other Industrial Organizations or Other Supplier communities (Oman or International)
  5. Monitor ICV and plan the ICV for attract more opportunities
  6. ICV Score & ICV Certification

Local Suppliers, can benefit from the following: 

  1. RABT Certification against the Industrial compliance
  2. Access to the direct demand from Industrial Organization for Raw materials and other goods / services
  3. Contractors can track contracts with ICV Obligation to source the Local Product updated by the RABT stakeholders
  4. Access to RABT CMS system with secure eTendering options for subcontracting ICV Obligations 
  5. ICV Scores & ICV Certification

Other Benefits on RABT

You can add unlimited Users per Company on the platform and can manage User rights through the Admin Panel of the Company Admin User.

A Feature-rich Dashboard is enabled to the Supplier / Industrial Organisation on successful login which has the following options:

Company Profile: A configurable profile for your company to showcase your Company Information with Product & Services Catalogue system, Market presence etc. which can act as an easy configurable website.

Unlimited Users: You can create and manage unlimited Users with Divisions, Departments and access rights. The Administrator will also have the option to monitor the logs. 

In-built Chat Support: Option to chat with the RABT Support team will be available to get quick support and clarifications relevant to RABT application.

 

 

One of the important features to acquiring the RABT Certification is Visibility; Suppliers gains direct visibility to top Industrial Organisations from across the Industrial Zones in Oman.

Industrial Organisations use the RABT to source verified Suppliers who match their procurement requirement. In the event an Industrial Organisation wishes to deal with a Supplier directly, they will connect via the contact details provided on RABT.

However, having a Local Agent could prove beneficial, as some projects may require a Supplier to have a Local Agent and such information will be available only as part of the tendering process. For example, a Local Agent (if it is an Omani SME) will receive SME Obligation based contract opportunities from O&G Industry of Oman. Both the International Supplier and the Local Agent , can together strive to serve this opportunity successfully.

RABT Support

You may call our office on +(968) 2416 6177. You can also email your queries to support@rabt.om. Alternatively, we have a Live Chat window available on the portal from Sunday to Thursday, 8 AM to 5 PM Oman Standard Time.

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